Greenspan Adjusters International, Inc. (British Columbia) Testimonials

Now after several months of never ending negotiating with the insurance company, we can honestly say that the decision to hire your company was one of the best decisions this board ever did. Thanks to your total dedication, professionalism and will, we can say that we are completely satisfied with the final settlement you were able to work out for our homeowners association. During the entire long and frustrating process that took place between your company in our behalf and the insurance company, your staff kept us informed of every detail, in a fast and very organized manner. Thanks to your dedication and commitment to us as clients, you kept me going, therefore I was able to maintain the full support of the owners to the end. The journey was difficult, even more difficult for us because after our claim was rejected the process to present a brand-new claim wasn't easy. But you passed with flying colors even though we were dealing with an insurance company that showed a lack of seriousness and professionalism in several occasions.

We know that the task was laborious and tedious but he never wavered in seeking all the information that would favor our position. His relentless emphasis on discovery and detail permitted us to be adequately compensated under the terms and conditions of the insurance policy.

Your team was fabulous when it came to the details relating to the rebuilding the structure and accounting for a settlement from our insurance company. Your team is not only professional but also held our hand throughout the process. Each member of your team was meticulous when it came to the details. You were even able to get us reimbursed for the cost of the items required to meet the standard building codes. Not only were you on top of things, but you were able to negotiate us a settlement almost double what the insurance company had originally offered us.

After experiencing four weeks of frustration because of non-responsiveness from our insurance carrier and faced with the complexities of presenting a claim, we realized we needed help and someone with the expertise to further our position with our insurance carrier. Immediately upon hiring The Greenspan Co./Adjusters International, we saw progress. You immediately were able to get a response from Farmers Insurance…Through your efforts, and that of The Greenspan Co./Adjusters International, we were not only able to complete all of the fire repairs, we were able to upgrade other areas which we had planned to have done at a later date through our reserves.

Thank you for…your tenacity and for the negotiation skills that you employed to obtain for us more than a fair settlement…The substantial settlement check that we received allows us to make the necessary repairs to our building and more than fully fund our reserve account.

In the end we received almost 10 times the amount the insurance company initially offered us. We all almost fell on the floor when you told us the news. Thank you again for your assistance. We could not have done it without your help. We only wish we would have had you at that initial meeting when that preferred contractor onsite. I am sure we could have saved ourselves lots of time and frustration.

The hail storm damaged every single one of our 54 buildings and we were faced with the daunting tasking of evaluating what we needed in order to properly repair our buildings. We obviously did not know what we needed because we are not contractors or experts at repairing buildings. The insurance company came in, acting as if they were on our side, and offered to estimate the loss for us. Looking back, we should have seen an immediate red flag. We, after much delay, found out the hard way that letting the insurance company estimate our loss was not a good idea…After we found ourselves hung out to dry by the insurance company we did not know where to run…I consider every unit owner in the complex lucky that we made the smart decision to hire The Greenspan Co. / Adjusters International to stop the insurance company from continuing on the same path. It was clear, immediately after retaining your services, you were on the job. You took control of the adjustment process and told the insurance company what we were entitled to receive. You were unwavering in your approach and negotiation.

Your talent, skill, tenaciousness, and calm demeanor have been a source of comfort to me during some really tough days. Your abilities have always instilled confidence that our pursuit would end in a victory we could all savor...Your warmth, listening skills, and kindness along the way are appreciated. You are a professional in the true sense of the word. Thank you for the respect and concern you have shown me personally.