Greenspan Adjusters International, Inc. (British Columbia) Testimonials
Condominium Testimonials
...you and your associates brought an expertise and professionalism that were of invaluable assistance to the association and to me personally in reaching both a speedy and equitable settlement of our loss. The owners at Whalers Cove had a great deal going for them in the aftermath of Iniki; we had the original developer as a homeowner and board member, we had access to both the architect and the contractor. We also had excellent insurance coverage. With all those things going for us, the board was reluctant to seek the assistance of a 'hired gun' like The Greenspan Co./Adjusters International. We had everything we needed except a genuine understanding of how the insurance claim business works. In retrospect, it was probably our impatience more than our wisdom that led us to decide to use your services; it turned out to be the wisest course we could have taken.
Most importantly, Apartment & Condominium Concepts Unlimited, Inc. has recovered more insurance money for their clients through the efforts of Adjusters International than we ever would have been able to collect had we tried to adjust the claims ourselves through the Adjusters of the individual insurance carriers. The time which your personnel have spent with my Property Managers in dealing with very sensitive issues has been greatly appreciated.
At the conclusion of his assessment, Mr. Arnold spent one and one half days at the association's final meeting discussing the results of his findings and answering questions. The successful outcome of his hard work was evident by the smiles on the faces of the owners. Dealing with Mr. Arnold left us with a satisfied feeling of a job well done by a very qualified, professional representative of your company.
I never anticipated your being able to secure such a high settlement, which was more than four times what I expected to get had I negotiated with the insurance company myself. You not only secured much more dollars than I anticipated, but helped alleviate a lot of the burdens that I would have to deal with in dealing with my insurance carrier.
His patience under trying circumstances was an attribute which was greatly appreciated by the Fulton Towers Board of Directors. His guidance in setting procedures for us to follow, particularly immediately after the quake was of enormous importance to us.
You made everything easy for us and were always there when we needed you. Without a doubt, you were greatly responsible for everything that the complex was able to get from the Insurance Carrier and they did get a great deal. We thank you for your terrific negotiations, your understanding of what everyone was going through and your extreme patience.
Mr. Goldstein worked with a contractor and structural engineer to make sure that all of the damages were accounted for and all the necessary repairs were included in the estimates. Mr. Goldstein was even willing to attend our HOA meetings and address any questions and concerns our members had regarding the repairs. Mr. Goldstein worked diligently to see this claim through, from start to finish, which included three separate insurance company adjusters and an array of contractors and engineers. His persistence and perseverance paid off with a settlement that was 1,022% higher than the insurance company's original position.
The Association has no paid employees and no management company. We were prepared enough to have fully insured our structures and common areas…but we found we were in way over our heads in seeking to negotiate a fair settlement with State Farm. After six weeks of trying to work directly with their adjustment team on our own we had become quite frustrated with their lack of follow-up and their lack of professionalism.