Greenspan Adjusters International, Inc. (British Columbia) Testimonials

The insurance company tried to penalize us for doing everything in our power to mitigate our damages. The Vericlaim Adjuster was pleasant at first, but was very schooled and experienced in doing his job as he is tasked to do: to minimize the claim throughout the process…Fortunately, your firm succeeded on negotiating a fair and reasonable settlement with experience and tools that we do not have at our disposal…We appreciate the policy knowledge, detailed analysis and information that you provided us with which allowed us to make important business decisions relating to which path we wanted to take with our claim. We certainly did not realize the finesse, skill, and strategy necessary in the claims process to lead to such a successful resolution…Most importantly, it does come down to dollars in the end…You were able to successfully negotiate a settlement that was hundreds of thousands of dollars more than the insurance company initially offered.

Not only did you realize all the work in a shorter period of time than expected, but also we received the benefit of an adequate compensation.

Immediately you began a thorough and comprehensive analysis of our insurance policies and, as well, the organization of emergency and restoration crews. Upon the arrival of the insurance company's adjuster, your precise and detailed understanding of our policy smoothed the insurance company's initial misunderstanding of our coverage. Early the next day your inventory crew began a detailed listing of all damages of real property, equipment, furniture and fixtures, stock, and work in process. You and your certified public accountant began researching our books and records after sufficient discussion with our officers to thoroughly understand our operations. You then structured an audit system that allowed the insurance company to pay equitably against extra expenses and loss of income. Your experience and understanding enabled you to compute our stock loss to extract every advantage possible from our policy. The insurance perspective you chose garnered an additional recovery no one ever expected from our policy! This unexpected recovery, along with the advance payments you arranged immediately after the flood, allowed Sawyer of Napa to regain momentum and continue operations in what is proving to be one of our best years.

Up front I was reluctant to engage your services, feeling confident that I could manage all the details myself…Left to my own devices I would have left a large portion of this settlement on the table... Furthermore and maybe most importantly, I was able to sleep nights knowing my best interest were being protected... I want to take this opportunity to point out that the service was worth every penny of the commission charge for numerous reasons listed below:
· I was able to sleep nights. All negotiations were handled professionally between The Greenspan Co./Adjusters International and the Insurance Company. This relieved me of this burdensome and time consuming task of communicating with the claim agents. A complete and very detailed inventory of all lost items was submitted for maximum consideration. Nothing was left to chance.
· On my own I would have left tens of thousands of dollars on the table during this on-going settlement without being the wiser.
· The Insurance Company was very difficult to deal with.
Our home is rebuilt now and I just received my final settlement check. In closing I want to thank you for your recommendation to hire The Greenspan Co./Adjusters International to handle my loss.

...It was quite a shock to deal with the resulting complicated insurance issues such as co-insurance penalties, asbestos abatement, loss of rents, debris removal, and scope of damages. You worked directly with the insurer throughout the entire process, which allowed me time to focus on rebuilding our non-profit music organization. Representatives from your firm were always there to answer any and all questions regarding the property and the development of the claim. You fought the insurance company's claims adjuster, agent, and attorneys up front, never taking “No” for an answer. You folks were always looking out for our best interest.

There is no doubt that your firm was instrumental in helping us receive a fair settlement with our insurance companies following the fire that devastated our home…. State Farm did not act fairly with us from the very beginning…Once your firm took over, things immediately began to happen…Every person or firm that you put us in touch with proved to be professional and invaluable to us. During our final negotiations, our adjuster from The Greenspan Co./Adjusters International forcefully pressed for a just settlement to our claims. The fire at our home was an unfortunate accident. Our hearts go out to others who experience damage or loss to their homes and possessions whatever the circumstances.

Had we tried to handle the matter ourselves, I can truthfully say that it would not have been resolved as quickly or as satisfactorily. Company management was stretched to the limit in rebuilding the cold storage facility in time for the early season and the added burden of attempting to adjust our own claim would have caused one or both projects to suffer. Even given the time to adjust our own claim, we do not possess the expertise. We are table grape growers, not claims adjusters. We thus make you this proposition: if you promise to stay out of the table grape business, we will stay out of the claims adjusting business.

Being in the insurance industry myself, I was at first resistant to the idea of hiring The Greenspan Co./Adjusters International, or indeed any third party adjuster, to help me negotiate my claim. Happily, I did hire Ken Crown of The Greenspan Co./Adjusters International to represent me... During the... negotiations with my homeowner's carrier, Ken virtually stayed at my side throughout the process. He consistently anticipated the correct strategy and tactics to gain the maximum advantage from our insurance carrier, with the result that we received the full policy limits on every area of coverage. Not only did Ken's efforts result in a very satisfying financial outcome, but we were even happier with the "emotional" outcome of the process. Being able to rely on Ken's expert counsel relieved the tension, frustration, and anxiety that would otherwise have led to extreme emotional distress for me and my family. This alone was worth the cost of The Greenspan Co./Adjusters International's services.