Greenspan Adjusters International, Inc. (British Columbia) Testimonials

In May, a fire erupted in one of our tank farms in excess of 2 million gallons of tank cooperage, in addition to substantial filtration equipment, critical electrical, refrigeration and process piping infrastructure. Given the magnitude of the loss and our inexperience of handling a claim of this nature, we felt it important to employ the assistance of professionals in this field...After interviewing a number of firms that work in the area of insurance recovery, we selected The Greenspan Co./Adjusters International...We appreciate the manner in which The Greenspan Co./Adjusters International took the lead in handling our claim. It allowed us to focus on running our affairs in the ordinary course of business while The Greenspan Co./Adjusters International worked in the best interest of our company in dealing with the insurance company. Given the outcome of our claim, we would not hesitate to recommend The Greenspan Co./Adjusters International to anyone who needs assistance with an insurance claim

At the time of the loss of our home & business in an accidental fire... we were naïve enough to believe that we were adequately insured (except for our business, which was not insured) and that our insurance company would treat us honestly, fairly and ethically just as we treated them throughout the handling of our claim... In spite of assurances that we received initially from our insurance company's representative that our claim would be handled competently and reasonably expeditiously, it didn't take very long for us to realize that hiring The Greenspan Co./Adjusters International was one of the very best decisions we had ever made. We aren't certain whether the unconscionable treatment we were subjected to by our insurance carrier was due to their incompetence, dishonesty, greed or just simple unconcern for us as people. What we are absolutely certain of is that we were not treated fairly or ethically. Our insurance carrier, in our judgment, didn't make a reasonable effort to conduct business with us in good faith. We are convinced that without your help, we would have become embroiled in lengthy, expensive litigation in order to force AAA to live up to their responsibility to us as long-term policyholders. Your highly professional and extremely competent handling of our claim made that unnecessary.

In comparison, your competition in the Manualoha complex did an extraordinary sub-standard job. It is my understanding that they 'underbid' your company by a small amount. This occurrence is living proof that you 'get what you pay for.

Our main problem was the shutdown of the Guam International Airport. Even if LSG was capable of servicing the planes, no airline was allowed to fly in until the runway and other critical navigational equipment was repaired. It would not be until ten (10) days after the typhoon for the airport to resume operations. During that time, LSG'S revenue loss was significant. In reviewing our real property, stock and business interruption policies, we concluded that any reimbursement would be minimal. We employed the services of Adjusters International. The team of Paul Migdal and Gary Johnson came in and with their combined expertise and diligence in resolving the many complicated issues, the insurance companies offered a much greater settlement than originally expected.

I really appreciate your work in helping us settle the fire loss at the Valencia Hilton. As you are aware, the business interruption recalculation portion of this loss was extremely intricate and your work saved us a great deal of time and eventually money.

Your professionalism with our carrier was appreciated and your ability to work with the limited information the school district was able to provide you was amazing…Thank Scott for selling me on the idea to use your firm and thank you all for helping me to look good to my management.

We sincerely believe that we would not have received anywhere near the satisfaction for all of the time and money we had put into remodeling the house had it not been for your assistance. Further, your guidance on developing our contents' list was invaluable, and your ability to prepare materials to the adjuster's requirements certainly helped expedite the process.

We were now faced with the problem of running our business and trying to formulate our claim to our Insurance Company. We realized very early that it was all we could do to try to continue our business, so we hired The Greenspan Co./Adjusters International to handle our Building, Personal Property and Loss of Earnings claims. We generally make good business decisions and hiring you was another good one…You came in and 'took the bull by the horns.' You gave us the direction we needed to maximize our recovery. You brought in the necessary experts to put our claim together in a quick and accurate fashion that gave rise to the great results we achieved.