Greenspan Adjusters International, Inc. (British Columbia) Testimonials

Many of us in the business world have grown to expect less from attorneys, CPA's, tax consultants and others calling themselves professionals. To me, professional means more than a title or working within a profession - it means results. Through your experience, determination and common sense you got results!

...When this total loss occurred, to my mother’s home of nearly 50 years, we knew we were faced with some daunting decisions, and The Greenspan Co./Adjusters International made the process much easier and understanding. …You helped us so that our claim was maximized, but we ere able to do so without having to rebuild the home from the ground up. …you assisted us in the painstaking process of re-creating an inventory of thousands of individual items in the home, for purposes of maximizing our claim.…With Bruce’s knowledge and help, I was able to obtain a cash settlement regarding my mother’s living expenses allowing her the comfort to determine how and where she wished to reside.…Bruce met with the insurance company and convinced them that is was to their and our benefit to effect a global settlement on all coverage’s without having to rebuild my mother’s home. These efforts secured a substantial settlement for my mother allowing her to move on with her life....Without the tenacious efforts on the part of The Greenspan Co./ Adjusters International, we would not have been able to accomplish the above.

Even though I consider myself a prudent Risk Manager, there are so many details that you thought of that we didn't. Your calculation of the business interruption portion of our loss was by far more accurate and advantageous to our bottom line than any number our accounting department came up with…I was especially appreciative of the manner in which you negotiated with the insurance company adjuster. As you know, we have an ongoing relationship with our carriers, and rather than creating an adversarial relationship with Kemper's adjuster, you immediately initiated a 'team' concept, which certainly inured to our benefit.

Last year when the fire occurred at my rental property, I thought the insurance company would just pay me and I would have the repairs made. Soon it became apparent the insurance company was going to drag their feet and were not going to pay me enough to make the repairs and necessary code upgrades. Thanks to your expert handling of my insurance claim, we were able to settle with the insurance company for two and half times the amount they were originally offering us.

The fee was reasonable, your people were competent, and the settlement was more than I had hoped for.

One of the most difficult aspects of choosing to retain a public adjuster after sustaining a loss is the pressure you receive from other people to settle your claim yourself. After all, your insurance company is there to take care of your best interests, so why pay someone to do it for you? Well, we are glad we didn't listen to their advice, as we quickly found out that our best friends are the people at The Greenspan Co./Adjusters International. When Jerry Fleischman first met with us, we felt he had the best advice and he took the most time with a very hassled Oral Surgeon and his hostile wife, who were saying, "Who are these people and what do they want from us?" Well, what they wanted was to help us and take from our shoulders the enormous burden of settling a smoke damage claim. You guided us gently and skillfully through each phase of our claim, working with the financial and the emotional traumas that arose from sustaining the loss of our practice and then being forced to fight our insurance company every inch of the way for equitable compensation. Our advice to anyone who sustains a loss is to call The Greenspan Co./Adjusters International and give yourself the peace of mind that comes with retaining the experts!

It was interesting, immediately after the fire our insurance company wanted us to use their preferred vendors and recommended we demolish the home right away. We were so lucky we listened to you and did not put our trust in our insurance company whom we thought would look out for our interest. If we had demolished our house or listened to our insurance company we would have lost pertinent evidence that helped secure the details towards our final claim award amounts. We then researched what a Public Adjuster is and how they can assist in the claims process and talked to others that had used public adjusters. We found that The Greenspan Co./Adjusters International was well known as the premier Public Adjusting firm. By diligently documenting all aspects of our claim the final settlement you achieved was more than $350,000.00 higher than what was originally offered on our house. Plus our personal property settlement was $250,000.00 more than our insurance company tried to get us to settle on. By taking charge of the adjustment process for us, your services allowed me to focus on running my dental practice and allowed Melissa to minimize the distractions for our children. You kept us informed each and every step of the way and always made yourself available to address our questions and concerns. Our minds were set at ease and we were extremely impressed by your diplomatic approach. Your team was on site and was totally devoted to our cause from the beginning. By working with you we identified losses that we would have missed. You treated our loss in the same manner as you would have treated your own. I am convinced that hiring The Greenspan Co./Adjusters International was the right choice. The additional payments you were able to secure far exceeded the cost of your services.

Then came the tedious and time-consuming business of dealing with the insurance company for the loss of my building and its contents. I was confident I could handle this claim on my own; everything was an apparent total loss. And as a member of the Senate Committee on Commerce and Labor, which oversees the insurance industry in the state of Nevada, I was certain I would be treated fairly...I finally realized that retaining The Greenspan Co./Adjusters International was in my best interest. I can only express my appreciation for the excellent representation of my interests in this claim by your company.