Greenspan Adjusters International, Inc. (British Columbia) Testimonials

Unfortunately, we all have some basic faith that since we have always paid our premiums on time and in good faith, that when we called upon our policy it would, in fact, act with the same integrity. Please be advised, this is not always the case. If my husband and I had not retained The Greenspan Co./Adjusters International to adjudicate and settle our claim, we would have lost tens of thousands of dollars... The Greenspan Co/Adjusters International has an incredible staff that brings a level of expertise and honesty that is often hard to find. They are extremely knowledgeable on all facets of claim management and analyzing policies for maximum reimbursements.

Without The Greenspan Co./Adjusters International, and especially the services of Jessica, we would have gone through massive bureaucracy and fear-based hell. Instead, things remained reasonable and logical and every time we got nervous or felt panic coming on, Jessica at The Greenspan Co./Adjusters International calmed us down, told us what we needed to do, and helped us do it.

Our insurance company was very slow and incompetent in reimbursing the dealership for our losses. I hired The Greenspan Co./Adjusters International as an intermediary. The Greenspan Co./Adjusters International performed in a very professional manner recovering the monies and properties due my business. I felt they were a great asset, operating as a third party one on one with American Hardware. Their strong presence eliminated having to do the groundwork myself allowing me to spend more time with my customers and employees.

When Rino introduced us to Eric Metz, everything he said came true. Eric attended numerous meetings that we could not attend because of our business. Eric wrote many letters and made more phone calls than we could ever make because of our business. Eric assured our insurance company paid 100% of our damages; not just what they thought was damaged. Eric also assured our contractor, mortgage company, and insurance company were all in sync regarding making the claims process go smoothly. Not only did The Greenspan Co./Adjusters International allow us to run our business as our claim was being professionally handled, but they assured we got everything we were owed at the same time.

Right there, amidst the smoke, trauma, and confusion, appeared your representatives… exuding confidence, compassion, and understanding. Taking charge of the situation, they helped us answer many of the questions asked by the Fire Department officers, and gave us many helpful suggestions in adjusting to this new situation…I just want to personally thank all of you for extending your kindness and professionalism to a very needy family. In a chaotic world that anesthetizes feelings of hope, compassion, and sharing in the midst of misfortune, your company and your service came through like a ray of light in the darkness.

We initially thought Farmers Insurance would take care of us; after all, we’d been paying our premiums for years, we knew our agent well and we never had a claim. We quickly realized we were in over our heads and needed professional help. With the experience, professionalism and resources The Greenspan Co./Adjusters International brings to the table, we’d highly recommend them to anyone who has suffered any type of loss as we did.

The professional manner your firm demonstrated in the skillful preparation and negotiation of our client's claim far exceeded both our and their expectations. The real and personal property documentation was a work of art. Furthermore, The Greenspan Co./Adjusters International's accountant devoted a tremendous amount of time in the research, understanding, and overview of our client's business operations so as to be in a strong and well informed position to best present the business interruption claim. In working with you, Randy, it was obvious that your personal direction and application of the insurance policy provisions, along with your accountant's talent, was a combination that effected a settlement that not only far exceeded our expectations, but was six times the amount the insurance company had reserved for our client's loss.

You and your firm were professional and competent in preparing the packages of information needed to resolve the claims. You were also very responsive to the many meetings required to help conclude this in a timely manner.