Greenspan Adjusters International, Inc. Testimonials

We know that the task was laborious and tedious but he never wavered in seeking all the information that would favor our position. His relentless emphasis on discovery and detail permitted us to be adequately compensated under the terms and conditions of the insurance policy.

We were so happy with the final outcome, as we gained a settlement that was much higher than what was first offered. These guys are true professionals.

The most valuable parts of the service included the extensive inventory of the contents and the negotiations with Farmers Insurance regarding supplemental payments for contents and reconstruction. Ken, I cannot express how grateful I am for your patience with me, as I clearly was overwhelmed and mystified by the whole process. You consistently listened to my concerns and then advocated for me, even over things that had already been addressed by Farmer’s…We appreciated the timely manner in which you responded to emails, texts and phone calls. I felt you were offering a service that was available 24/7. There were many times when you returned phone calls in the evenings and on weekends…We also want to express our appreciation to jenny Schultz for her diligence and persistence in combing through the ruins of our house, working with us to identify what might have been in rooms that were reduced to ashes, and then consistently going back over Farmer’s interpretation of of the contents and pointing out their errors and omissions resulting in several thousand dollars more in recovered losses.

My business suffered a catastrophic loss due to fire. After the initial shock had worn off, there were a myriad of issues to be dealt with to rebuild my profitable operation as quickly as possible. It rapidly became apparent that this endeavor would more than consume all of my energies. The insurance requirements for documentation e.g. estimates for replacement of items lost due to the fire as well as all the business records to substantiate my claim and all supporting evidence, (photos, computer records, accounting records…) would turn out to be another full time job that I was not prepared to assume, particularly since a lot of these items were lost in the fire. It also became apparent that my insurance carrier was not going to be an ally to help fairly settle my claim.

You and your company have always been there when I needed you and I do appreciate it.

This was our first project on which a loss had occurred. The Greenspan Co./Adjusters International proved to be beneficial in assisting us in dealing with this loss. The loss...was settled rapidly, and with a minimum amount of work on our part.

When we first interviewed you, Randy, we were impressed with your knowledge and insight in our discussions regarding the adjustment of our claim. You pointed out various areas of potential problems that could arise and convinced us that your involvement would greatly assist us in recovering from our loss and help us reopen our restaurant at the earliest date possible. You more than accomplished the needs we had in moving our claim to a most favorable resolution. David Verbits and the other consultants The Greenspan Co./Adjusters International utilized in presenting our property loss were knowledgeable, courteous, and always responsive to our needs…Of equal importance to our financial recovery was the oversight and analysis you and Shellie…implemented in our business interruption loss. Your presentation to our insurance company's adjuster and their forensic accountant was thorough and professional…We are certain we could never have achieved the most favorable settlement that your efforts produced in the negotiation of our business interruption loss.

Although my insurance agent told me immediately after the fire I had nothing to worry about, this was in contradiction to the insurance company's pointed questions and statements…Considering that this was a multi million dollar fire with questions of salvage, insurable interests of personal property of others, excess and prorata insurance coverages, etc., I have no doubt in my mind that if I attempted to unravel this mess myself and deal with my business operations, I would have been the net loser. Immediately you were on the scene, you organized the entire insurance recovery and took care of all of the documentation and all of the meetings with the insurance company that were necessary to secure an extremely successful and equitable recovery. Due to your assistance, I was able to focus my energy and attention strictly on my business operations to minimize losses and to restore my business operations as quickly as possible.