Greenspan Adjusters International, Inc. (British Columbia) Testimonials

You enabled us to reach an optimal settlement with our insurance company related to the 7/05 arson fire of our apartment building in Studio City. Your communication with me was excellent and I felt confident that you were on top of the situation from the beginning.

We have all read newspaper accounts of someone losing their home in a fire, or we have seen on our television screen the fire engines around the flaming home. When we experience this we have a momentary pang of sympathy for the homeowners. We then pass on to further news. It is not until it is your house that burns down, your worldly possessions that are completely destroyed, that you suffer the impact of what a fire really involves. I am sure the average individual, like myself, has no idea of what they should do to make any claim for their losses. Nor does the average individual have any concept of how to deal with the insurance company…It was a tremendous relief to have your men move in and take over all of the responsibilities of the inventory and the necessary negotiations, not only for the rebuilding of the house but for the substantial loss of personal property, as well as arrange for interim housing while our home was being rebuilt.

The morning after our fire, a neighboring lady dropped by who had a similar disaster (single Mom with teenagers) and related how The Greenspan Co./Adjusters International had saved her and suggested your firm…nothing happens by accident, and the relationship started…a more pleasant, efficient, compassionate, and sensitive one I cannot imagine. Kenny we have always felt was not just a business person (necessary as it had to be) to and for us, but one whom I feel I can call “friend” as well…The myriad of calls, arrangements, complications, etc., would never have been resolved to our satisfaction I’m sure without Kenny’s experience and constant availability, especially with older clients such as we.

Your company stepped in with quick and timely advice as to what we should do to protect the building from further damage and to protect our rights under the insurance policy. We were concerned with valuation issues, however, through your efforts you were able to make those problems go away. We now know that when a loss occurs we need to deal with the continuation of our business so we let you deal with the many issues of handling the fire claim.

As a non-profit organization, we were not prepared for the aftermath of a fire such as our building suffered in January of this year. If it had not been for your company, we might still be puzzling over how to inventory the losses and submit the claims. The Greenspan Co./Adjusters International helped turn a disaster into a reasonable and manageable situation.

We are a cautious group of homeowners, very thorough and deliberate. It took us some time to make up our minds but in retrospect the decision to hire The Greenspan Co./Adjusters International to represent us was one of the best choices we have made over the years...The claim presented to State Farm was realistic and was supported by the evidence gathered and accumulated. The insurance company adjuster had to have been impressed by its quality and completeness, as was every one of our Directors...Even after paying The Greenspan Co./Adjusters International its fee, we are convinced that had we not retained your services, we still would have never received a net settlement anywhere close to what Arnie was able to obtain for us. Your company was worth every penny that we paid you.

You and your team have provided invaluable assistance in the College's recovery efforts in response to Tropical Storm Allison in 2001. Your knowledge of the often complex FEMA process, coupled with your insurance industry experience, have been of enormous benefit to us.

If you ask us, the expertise and knowledge of individuals such as Clay Gibson and Kenneth Crown at The Greenspan Co. / Adjusters International is invaluable to anyone who’s experienced a loss. Your fees were fair and worth every penny.