Greenspan Adjusters International, Inc. (British Columbia) Testimonials

Of all the financial decisions I have had to make in my life (and there have been plenty), hiring The Greenspan Co./Adjusters International was one of the best.

You and your firm showed us a level of professionalism, customer service and expertise that is beyond reproach. Being in the real estate and construction business for over forty years we had assumed that we could handle a claim like this, but it became clear that we needed an advocate like yourself that understands the inner workings of the insurance business and the ability to resolve a large claim like ours.

...As you know, our insurance carrier sent many mixed and conflicting messages during the process and became increasingly complicated to deal with as our discussions wore on as the scope of repair expanded. It was clear to me early on in our discussions with them that the negotiations would require a significant amount of time and expertise, neither of which I had. Having you take charge of the discussion, especially as they related to revising the scope of repair and mold remediation, turned out to even the playing field. Having your "experts" challenge their "experts" about their repair assumptions and cost estimates helped "keep them honest" and allowed us not to be bulldozed.

The claim involved complex accounting and coverage issues and was not an easy one to handle by any means. Words are hard to come by to describe how pleased I am with the service of your firm.

Your prompt professional handling of our claim resulted in a settlement which we feel is very satisfactory, and I would like to thank you and each of the members of your staff who worked on this claim for us. Your thorough knowledge of the construction process as well as the loss of income coverage was essential to our final settlement.

I would recommend your company to anyone anticipating a complex or large claim with an insurance company. Your staff knows the insurance industry, and understands policy language and will persistently pursue the claim.

…Looking back, we would not have been able to deal with all the ins and outs of handling many aspects of our fire loss settlement on our own.…Additional damage was claimed and paid in full by the Farmers in the amount of $114,379.15, which represented additional fifty percent of the initial amount of $222,064.37.

You provided a great service to us in analyzing, assembling and presenting our claim and obtaining a settlement that exceeded our expectations...Your fee was more than earned.