Greenspan Adjusters International, Inc. (British Columbia) Testimonials
Earthquake Testimonials
We were totally bewildered when we realized we had suffered extensive damage and did not have the slightest idea what to do. Fortunately, I called you early the next morning and that same morning you arrived, arranged for the clean-up, introduced us to appropriate contractors to assess and repair the damage and successfully negotiated an appropriate settlement with the insurance carrier. We will be eternally grateful to you, not only for your professionalism, but for your real concern and caring attitude that helped us get through that period.
Up front I was reluctant to engage your services, feeling confident that I could manage all the details myself…Left to my own devices I would have left a large portion of this settlement on the table... Furthermore and maybe most importantly, I was able to sleep nights knowing my best interest were being protected... I want to take this opportunity to point out that the service was worth every penny of the commission charge for numerous reasons listed below:
· I was able to sleep nights. All negotiations were handled professionally between The Greenspan Co./Adjusters International and the Insurance Company. This relieved me of this burdensome and time consuming task of communicating with the claim agents. A complete and very detailed inventory of all lost items was submitted for maximum consideration. Nothing was left to chance.
· On my own I would have left tens of thousands of dollars on the table during this on-going settlement without being the wiser.
· The Insurance Company was very difficult to deal with.
Our home is rebuilt now and I just received my final settlement check. In closing I want to thank you for your recommendation to hire The Greenspan Co./Adjusters International to handle my loss.
Neasi-Weber International's headquarters are only a few blocks from the epicenter of the January 17, 1994 Northridge earthquake. The damage to our facility was so severe that we were forced to relocate our offices for a period of six months. We incurred both personal property and business interruption claims as a result. We also quickly learned that our insurer had a different perspective of evaluating our loss than the reality of the occurrence. Gary, your expertise brought about a settlement that we believe was advantageous to Neasi-Weber International. We were particularly pleased that considerable time and effort was spent understanding our organization and business before action was taken on our behalf.
Throughout this protracted and hard fought claim, you distinguished yourself with honesty, tenacity, creativity, and flexibility. I look forward to the next time we can work together.
Thank you for…your tenacity and for the negotiation skills that you employed to obtain for us more than a fair settlement…The substantial settlement check that we received allows us to make the necessary repairs to our building and more than fully fund our reserve account.
There was no way I, as the Managing Co-Owner of these buildings, could have handled our claims with Farmers Insurance without the expertise you provided. Our very large losses needed the specific knowledge and expertise you provided in knowing the proper procedures and approaches to take with the insurance adjusters and their managers…Ours was an example of the classic good business relationship, where there was mutual benefit combined with mutual trust and respect.
Your talent, skill, tenaciousness, and calm demeanor have been a source of comfort to me during some really tough days. Your abilities have always instilled confidence that our pursuit would end in a victory we could all savor...Your warmth, listening skills, and kindness along the way are appreciated. You are a professional in the true sense of the word. Thank you for the respect and concern you have shown me personally.
His patience under trying circumstances was an attribute which was greatly appreciated by the Fulton Towers Board of Directors. His guidance in setting procedures for us to follow, particularly immediately after the quake was of enormous importance to us.