Greenspan Adjusters International, Inc. Testimonials

Seven alarms and 85 fire fighters later, our entire south building had burned down to the garage level...It was at this time that I learned of a profession that is known as Public Adjusters…We quickly concluded that our expertise was not in maximizing insurance claims…The question was – ‘who should we use?’…One name came up again and again. It was Adjusters International (AI)…Everyone had glowing comments about their experiences with Al and Drew. After getting agreement from our lender, Bank of America, we entered into an agreement to have AI represent us…Complicated insurance claims in excess of $10mm are not pleasurable experiences…Choosing someone who will work hard until the claim is closed is critical. Adjusters International did just that.

I never realized the complexity and details that were involved in obtaining a recovery of this magnitude. Mr. Johnson not only addressed all the problems that arose, but took control of structuring the claim to benefit our firm. It is obvious to me that Mr. Johnson is a pure professional in his field in regards to major fire loss claims. The investigation and settlement of the claim was done in a timely manner as not to lose us more valuable time. The actual dollar amount of the recovery is beyond our original expectations. I have no reservations in recommending your firm…

In all cases filing a claim is the first step in getting the settlement. The amount of detailed information required can be supplied by a client, however, the professional presentation of the claim is what produces a good, fast and fair settlement. This is the kind of help we got from The Greenspan Co./Adjusters International.

Our firm has been building luxury custom homes in the Central Oregon, SW Washington and Portland Metro area for eighteen years. Towards the end of construction a devastating fire destroyed the Thompsons Home. The day of the fire I reached out to the members of a building networking group I belong to and was referred to The Greenspan Co./Adjusters International. Although I am competent in business and construction matters, retaining The Greenspan Co./Adjusters International at the onset was the right thing to do. There were complicated issues at play such as coinsurance, reporting of values, scope of damages, damages to uninstalled items, soft costs, and matching of finishes. With your background in insurance and the support from your team of experts, The Greenspan Co./Adjusters International negotiated an unbelievable settlement. You doubled the original offer.

With your diligent follow-up, sharp negotiating skills with insurers and assistance in all areas, we feel certain that the potential losses to the company were significantly minimized.

... a devastating fire destroyed a 10,000 square foot home that our firm was building for a high-value client. The initial shock, together with the loads of information we were receiving from our insurance carrier, was quite overwhelming. We were very well aware of the complicated insurance issues, such as co-insurance penalties, existing structures, actual cash value, and consequential damages that we were facing. Your team was steadfast in its focus and knew exactly what issues were in play throughout the claim. After going through a complicated course of construction loss, we know that no one should handle their own claim without the benefit of guided experience. Would we do it again should the need arise? You bet we would...

You came to the aid of Pacific West and myself when we were really between a rock and a hard spot. This was the second fire we had been through; the first fire we had we tried to handle the claim ourselves and that turned out to be a disaster. You billed me fairly and worked with me throughout this whole process, in a very professional diligent manner. These guys [know] what they are doing and are very professional about it.

Our construction team had little experience related to fire restoration and Bill’s experience and knowledge helped to save time and money. Thanks in part to Bill’s guidance, we were able to open the remainder of Santana Row on November 7, 2002, less than three months after the devastating fire...With Bill at the property, our development, marketing, and operations personnel were able to use Bill as the “go-to” person with any questions relating to the fire insurance claim. This allowed our staff to focus on getting the project open and operating, rather than worry about the insurance claim...Finally, Bill was an enormous resource and advocate in our claim with the insurance company. Bill’s vast experience, advice, and daily commitment were extremely valuable in our effort to finalize the insurance claim for Federal Realty Investment Trust. Without Bill and the rest of the team, I am confident we would not have been able to resolve this $125 million plus negotiation in less than 14 months, an enormously fast timetable for a claim of this size.