The Difference WE Make

We surely have had a pleasant relationship and we look forward to continuing it. We believe that, in general, your services have been of extremely high quality and we do appreciate those efforts on our behalf.

Your company was very prompt in accessing my loss and preparing the necessary complete documentation for a speedy insurance recovery. My claim was acted upon in a very timely manner.

The loss of our home was a devastating experience, financially and emotionally. It did not take us long to realize that we did not have the time and energy to begin rebuilding our lives, deal with the insurance company and their requirements, and still continue to work at our jobs and lead a life that had some pleasure in it. Furthermore, we also realized that we did not have the experience to formulate the inventory list, establish the value of the home we lost and maximize our insurance benefits. It was very obvious that this would be the largest financial transaction of our lives. From our initial contact with The Greenspan Co./Adjusters International to our final dealings last week we have had the pleasure of dealing with consummate professionals…The entire staff was always responsive to our needs and the results are far more wonderful than we had even dreamed. If we had not dealt with The Greenspan Co./Adjusters International, we are certain that we would have settled for a great deal less and the consequence would have been that the rest of our lives would have been compromised.

Our home of nearly 20 years was lost. Each part of the house, filled with so many fond memories, so many objects that held meaning for us, all now gone. Needless to say, we were stunned confused, bewildered, full of grief and vulnerable…We felt that we were meeting with someone who truly cared, who truly wanted to be helpful. We experienced Blair as warm and comforting. His kind sense of humor was much appreciated at this difficult time. He was, as Jillian remarked, like a ‘soft place to land’…Understandably, insurance companies and those they insure may differ on what a fair settlement might be. Dudley has been our stalwart and assertive advocate, insistent that things be fair and done correctly, treating our situation as if it were his own. It has felt great to feel that such a skillful negotiator has been in our corner. We certainly could not have done the job on our own, both because of our lack of knowledge regarding so many factors involved in the process, and our emotional state – not to mention the fact that, both of us being in business, the demands on our time and energy would have been overwhelming…We are now rebuilding our home. Though it remains difficult to let go of our attachment to what we have lost, thanks to the hard work of the Seattle branch of Adjusters International, we now have the resources to create a new home, which we think we will come to love as much as the other. Dudley and the team will continue to shepherd us throughout the process until it is completed. They have stood up for us. They have been fair and clear and professional. They have calmly guided us through what felt to us like stormy and overwhelming seas.

I was extremely skeptical about retaining a Public Adjuster to help me negotiate my claim with my insurance company. I know I was wrong in my skepticism because the efforts employed by you and the team you assembled were fantastic…In hindsight, I wish I had made the decision earlier…You undertook the daunting task of undoing all the mistakes the insurance adjuster made on the file prior to your retention and then got my claim on the right track of recovery. I am so glad that I was able to focus my energy and time on my medical practice, as opposed to fighting my insurance company at every turn. The ultimate settlement was more than double what the insurance company had originally offered.

One of the most difficult aspects of choosing to retain a public adjuster after sustaining a loss is the pressure you receive from other people to settle your claim yourself. After all, your insurance company is there to take care of your best interests, so why pay someone to do it for you? Well, we are glad we didn't listen to their advice, as we quickly found out that our best friends are the people at The Greenspan Co./Adjusters International. When Jerry Fleischman first met with us, we felt he had the best advice and he took the most time with a very hassled Oral Surgeon and his hostile wife, who were saying, "Who are these people and what do they want from us?" Well, what they wanted was to help us and take from our shoulders the enormous burden of settling a smoke damage claim. You guided us gently and skillfully through each phase of our claim, working with the financial and the emotional traumas that arose from sustaining the loss of our practice and then being forced to fight our insurance company every inch of the way for equitable compensation. Our advice to anyone who sustains a loss is to call The Greenspan Co./Adjusters International and give yourself the peace of mind that comes with retaining the experts!

Right from the beginning it was apparent the insurance company was not going to deal fairly. Their inadequate offer to settle on the structure for a mere $250,000 was shocking. We are extremely grateful for you coming to our aid. Without you and your team’s expertise and your detailed valuation of our loss we could never have reached the settlement you were able to negotiate for us in excess of $1,000,000…You and your team were there for us every step of the way. You persevered and were able to guide us through this nightmare, allowing us to recover much more than we could have on our own.

...Your willingness to meet me left me with the sense that I could trust my case to you and that I would not have to worry about any significant interruptions in my busy schedule. What could have been a nightmare for me turned into a very manageable situation and the story had a happier ending than I ever imagined. You did a first class job from the beginning and I remain impressed by your willingness to follow up on the last few details.

I can't believe the insurance game. These guys smile while they take your premiums-then jab you in the back when you finally need their help the most-after a huge loss. I personally believe that I would have been lucky to get even half of what I did without The Greenspan Co./Adjusters International's help. Plus, it would have taken a lot more time. It was well worth it to have had you and The Greenspan Co./Adjusters International to help me. The extra money I received from insurance far outweighed the well-deserved commission.

Having been a physician for fifty years, and having dealt with innumerable consultants, I regard you and your company as essential consultants for a very complex problem…You represented us in a perfectly professional manner and succeeded in getting us a totally fair settlement of our large claim. You have specialist knowledge in a unique field of economics. I could not have done this by myself.

Thank you for…your tenacity and for the negotiation skills that you employed to obtain for us more than a fair settlement…The substantial settlement check that we received allows us to make the necessary repairs to our building and more than fully fund our reserve account.

I most certainly wish I had spoken to your company from the onset. Naively I believed that I could handle my case by myself. By the time I had spoken to The Greenspan Co./Adjusters International the carrier had already requested information that they should not have. In giving them that information, it later came back to haunt me and made it a more difficult case for you to solve I am sure... The Greenspan Co./Adjusters International came in and lifted an incredible burden off of my shoulders. This allowed me to focus once again on my practice, my patients, my family, and allowed me to help reduce my losses. In addition, there is no question in my mind that without you I would never have been able to obtain an equitable settlement with the insurance company. The insurance adjusters were very difficult which is something that also surprised me and that I would never have anticipated. I initially was apprehensive about speaking with The Greenspan Co./Adjusters International. When I saw that the owner of the building chose to utilize your services, I took great note.