Greenspan Adjusters International, Inc. Testimonials

In those first days, we felt comfortable that the expertise within our congregation along with the assurances from our insurance company’s adjuster were all that was needed to put the destruction behind us and allow us to rebuild. I believe this was the single biggest mistake we made in the process of our crises. Moving through the process, we became mired in a protracted disappointing, difficult negotiation with our insurance company. When The Greenspan Co./Adjusters International got involved, the insurance company’s offer was a little over two million dollars. When all was said and done, our negotiated settlement was just short of three and a half million dollars, over 60% increase! Drew and The Greenspan Co./Adjusters International earned every penny they charged. If I were to go back in time or had another claim of any kind the first call after 911 would be to The Greenspan Co./Adjusters International. They are worth it. We cannot recommend them highly enough.

The people we worked with at The Greenspan Co./ Adjusters International were very helpful, capable, and compassionate... Talented, responsive, and easy to work with... It was invaluable to have such dedicated and gifted people working on our insurance claim so that I could be freed up to focus on enabling the agency to continue to provide services to our community from a temporary location.

When we first met, I was reeling from the sudden and unexpected loss of our home. The enormity of the task before us was just beginning to sink in, and the prospect of somehow inventorying every item in our home (as suggested by our carrier, State Farm Insurance) seemed like an impossible job, given that it would have to be done in our “spare time” as we attempted to carry on with the regular obligations and demands of our lives. To say we were under extreme stress is a gross understatement. We were out of our league and in over our heads for sure…While I spoke with you at length in front of my home, my adult daughter went next door and researched you and The Greenspan Co./Adjusters International on the internet. Less than an hour later she came walking down the sidewalk, unseen by you, giving me a double “thumbs up.” Her assessment turned out to be 100% correct. Your assistance didn’t just make a difference, it completely transformed the process, largely reduced the stress, and unquestionable was the deciding factor in our receiving a very satisfactory settlement.

On behalf of our whole congregation, please accept our sincere thanks for the outstanding effort you put in settling our claim with the insurance company. No words would ever be enough to describe the joy of our congregation on Christmas Eve, when we were able to meet in our new building for the first time. In September when the first fire happened, The Greenspan Co./Adjusters International promised us their best person for the job, and that couldn’t be any truer. Your knowledge, persistence, and great attitude of “going the extra mile,” contributed tremendously to the success of the reconstruction process.

I want to compliment you for being particularly astute in picking up on the cultural details of our community, and showing great patience and consideration towards us. Thank you for not running away when meetings would alternate between languages. We believe you have a gift of understanding us, even though at times we spoke languages other than English. For our congregation of refugees and first generation immigrants, your efforts brought way more than just a restoration of what was lost in the fires; it helped us regain the sense of belonging that was lost with the loss of our property.

. . . it is also important to get professional help in settling a large claim. The insurance company sends professional adjusters and estimators, who work for them. It is helpful to have professional people who work for you too. One of the mistakes we made was not involving professional folks on our team early (emphasis added). I would recommend hiring a public adjuster. The company we used is The Greenspan Co./Adjusters International, and they were VERY helpful. They will be able to bring in other experts that are needed, and you can be assured that these experts will be well qualified and fair. Our contact was Randy Goodman, 1-800-248-3888.

In a prompt and professional manner you took charge of the job and did much to relieve our fears about settling matters from such a great distance. The size of the settlement from our insurance company was also much larger than our hopes and expectations. You have done more than earn your modest fee.

Greenspan Adjusters International assisted the Federation through very difficult and complex times. Your expertise and skill were exemplary.

Not having the skills and the know-how to deal with all of the complexities involved in a fire insurance claim, or to proceed in such a venture of rebuilding; we turned to The Greenspan Co./Adjusters International and in the ensuing months we never once regretted the agreement that we made with them. The fire brought hundreds of thousands of dollars of damage to our property, and in the end everything was restored to better condition than it was previously because of the final settlement with Church Mutual Insurance.