Overview

When a major loss hits, proving the full value of your insurance claim can be just as challenging as recovering from the damage itself. In this episode, we explore why today’s complex property and business interruption claims often require policyholders to hire their own experts—and why that cost can come as an unwelcome second shock.

Using real-world case studies, we break down how insurers rely on forensic accountants, engineers, and other specialists, and why policyholders increasingly need comparable expertise to achieve fair settlements. We also examine a critical—and often overlooked—coverage issue: whether your insurance policy actually pays for the professionals needed to prepare and prove your claim.

From loss adjustment expense endorsements to key limitations, exclusions, and wording pitfalls, this episode offers practical insight into how businesses can better protect their true recovery. The takeaway is clear: expert help is often essential—and understanding how (or if) it’s covered before a loss occurs can make a significant difference when it matters most.

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